Privacy Policy

Last updated: (April 2019)

ROOTBALL Coaching & Consultancy Ltd operates http://rootball.co.uk (the "Site") powered by Squarespace. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personal and identifiable information that can be used to contact or identify you. Personal and identifiable information may include but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this information.

Communications

We may collect and use your Personal Information to contact you.

Collection of data may occur in the following ways;

When you enquire or engage in ROOTBALL services;

subscribe to a ROOTBALL newsletter;

Request resources, marketing or information to be sent to you;

enter a competition, prize draw, promotion or survey;

or give us feedback.

Cookies

A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet which may include an anonymous unique identifier.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

This website is powered by Squarespace and uses the Squarespace Cookies Policy in relation to the collection of this data. For more information on how this is carried out, please follow the link below.

Squarespace Cookies Policy

Disclosure

We do not disclose any information you provide via the site to any third except where such disclosures are necessary to fulfil our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.

Required by applicable laws, courts orders, or government regulations

You give us permission to do so by opting in to such disclosure

Except as otherwise stated, we may use information you provide via this site to improve the content, to customise the site to your preferences, to communicate information to you or for internal marketing and research purposes (if you have specifically requested it), and for the purposes specified in this Privacy Policy.

Access to and Correction of Personal Data We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession that you submit via this site.

You have a right to ask to see details of any personal information that we hold about you. If you wish to do so please contact us in writing at ROOTBALL Coaching & Consultancy Ltd, PO Box 3890, Chester, CH1 9HE.

How we Use your Data

Please contact us if you unhappy with any aspect of how we collect and use your data so we can try and quickly resolve it for you.

We may process certain types of personal data about you as follows:

Identity Data (first name, last name, title, date of birth)

Contact Data (billing address, delivery address, email address and contact numbers)

Transaction Data (payments between us and purchases made by you)

Technical Data (IP addresses, time zone setting and location, operating system/platform, browser type and version)

Financial Data (bank account details)

Profile Data (purchase logs, your interests, preferences, feedback and survey responses)

Usage Data (how you use our website/products/services)

Marketing and Communications Data (preferences in receiving marketing communications from us and your communication preferences.)

We may have to share your personal data with Service providers who provide IT and system administration services to maintain our company digital operations and services.

Links to Other Websites

We may include links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Marketing Communications

You may receive marketing communications from us if you have requested to receive that information from us by selecting a tick box that indicates you would like to receive such information.

We do not share your data with any third parties for this purpose.

You can opt out of marketing communication anytime by clicking the ‘unsubscribe’ link at the bottom of any of our email communications.

Testimonials

If you enter into a contract with ROOTBALL Coaching & Consultancy services, you may be asked to provide a short testimonial relating to the services you have been provided with for marketing purposes. Your testimonial will not be made public unless you have given written permission to do so.

Audio Recordings

If you sign a contract with ROOTBALL Coaching & Consultancy Ltd to engage our services, you are automatically in agreement that your coaching conversations may be recorded via audio or video for training purposes. You have the right to opt out of this agreement by putting your request in writing to us.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We take all reasonable steps to protect any information you submit via our website, both online and offline, in accordance with legislation European GDPR The UK Data Protection Act 2018; the UK's implementation of the European General Data Protection Regulations (GDPR).

Other Information

Any personal contact information and data collected from this Site by ROOTBALL Coaching and Consultancy Ltd will not be shared with any other third party unless written permission has been given by the person who owns the personal data or we are required to do so by applicable laws, courts orders or government regulations.

Personal data is stored securely in the ROOTBALL Coaching & Consultancy Ltd designated cloud storage facility for the purposes of communication between the personal data owner and the data controller (ROOTBALL Coaching & Consultancy Ltd). Any other data, whether considered personal or not, will collected by ROOTBALL Coaching & Consultancy Ltd and stored securely in this manner.

Changes to This Privacy Policy

This Privacy Policy is effective as of (01 April 2019) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any significant material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at ROOTBALL Coaching & Consultancy Ltd, PO Box 3890, Chester, CH1 9HE.